Privacy Policy
Thank you for visiting Citizens of Eternity.
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The protection and confidentiality of your personal data is very important for us.
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With this policy, we aim to inform you about the processing of personal data that we collect from users and customers of our website (www.citizensofeternity.com), hereinafter referred to as “Citizens of Eternity”.
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This Privacy Policy describes the ways and conditions under which Citizens of Eternity processes and uses your personal data. We highly recommend that you read this Privacy Policy to get more information about the processing and use of your personal data.
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Governing law applicable to this Privacy Policy is the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (‘General Data Protection Regulation’ or ‘GDPR’) and the Bulgarian law.
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The data controller (hereinafter referred to as “Citizens of Eternity”, or “The Company”) in the sense of the GDPR and other national data protection laws of the member states as well as other data protection regulations is:
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Citizens of Eternity EOOD UIC 206356456, a limited liability company incorporated under the laws of the Republic of Bulgaria.
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Address
City of Sofia 1164, Bulgaria
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Email:
office@citizensofeternity.com
How we collect your personal data
The following types of personal information may be collected, stored, and used:
I. Information about your computer including your IP address, geographical location, browser type and version, and operating system
II. Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths.
III. Information that you enter when you register with our website, such as your email website.
IV. Information that you enter when you create a profile on our website. For example, your name, profile pictures, gender, birthday, relationship status, interests and hobbies, educational details, and employment details.
V. Information that you enter in order to set up subscription to our emails and/or newsletters.
VI. Information that is generated while using our website, including when, how often, and under what circumstances you use it.
VII. Information relating to anything you purchase, services you use, or transaction you make through our website, which includes your name, address, telephone number, email address, and credit card details.
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VIII. Information that you post to our website with the intention of publishing it on the internet.
IX. Any other personal information you send to us.
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Using Personal Information
Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
I. Administering our website and business
II. Personalizing our website for you
III. Enabling your use of the services available on our website
IV. Sending you goods purchased through our website
V. Supplying services purchased through our website
VI. Sending statements, invoices, and payment reminders to you, and collecting payments from you.
VII. Sending you on-marketing commercial communications
VIII. Sending you email notifications you have specifically requested.
IX. Sending you our email newsletter if you signed up for it (you can unsubscribe at any time).
X. Sending you marketing communications relating to our business or the businesses of third parties which we think may be of interest to you.
XI. Providing third parties with statistical information about our users.
XII. Dealing with inquiries and complaints made by or about you relating to our website.
XIII. Keeping our website secure and prevent fraud.
XIV. Verifying compliance with the terms and conditions governing the use of our website.
XV. Other uses.
If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant us.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.
We will not, without your expressed consent, supply your personal information to any third party for their or any other third party’s direct marketing.
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Disclosing personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
I. to the extent that we are required to do so by law.
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II. in connection with any ongoing or prospective legal proceedings.
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III. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
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IV. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
VI. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
Except as provided in this policy, we will not provide your personal information to third parties.
International data transfers
I. Information that we collect may be stored, processed in, and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
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II. Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.
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III. Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
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IV. You expressly agree to the transfers of personal information described in this section.
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Retaining personal information
I. This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations regarding the retention and deletion of personal information.
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II. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
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III. Without prejudice to article II of this section, we will usually delete personal data falling within the categories set out below at the date/time set out below: personal data type will be deleted.
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IV. Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:
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A. to the extent that we are required to do so by law.
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B. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings.
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C. in order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
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Security of your personal information
I. We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information.
II. We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
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III. All electronic financial transactions entered into through our website will be protected by encryption technology.
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IV. You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
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V. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you understand any changes to this policy. We may notify you of changes to this policy by email.
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Your rights
I. You may instruct us to provide you with a copy of any personal information we hold about you; provision of such information will be subject to the following:
A. the payment of a fee.
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B. the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a notary plus an original copy of a utility bill showing your current address.
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In case of incompleteness or inaccuracy in the data that Citizens of Eternity processes, your personal data will be corrected (right to rectification).
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II. Request the erasure of your personal data when the conditions are met. Such cases are if the purpose for which the data is collected is achieved, you have withdrawn your consent when the processing is based on consent and there is no other legal basis for processing, your data is being processed unlawfully processed, and others.
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III. In the cases specified by the law, you may require that the processing of your personal data is restricted.
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IV. In the cases specified by the law, you may object to the processing of your personal data.
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V. Exercise your data portability rights and request that your data be provided in a structured, commonly used and machine-readable format.
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VI. Withdraw your consent when processing your personal data is based on consent.
We may withhold personal information that you request to the extent permitted by law.
You may instruct us at any time not to process your personal information for marketing purposes.
In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
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You can exercise any of the above rights by submitting a formal request to the following address: email:
office@citizensofeternity.com; citizensofeternity@gmail.com
In order to exercise your rights, it is mandatory to establish the identity of the claimant when submitting a request for exercising your rights.
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You also have the right to file a complaint with the Bulgarian Commission for Personal Data Protection ( https://www.cpdp.bg/en/index.php?p=home&aid=0 ) when the relevant prerequisites are in place.
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Commission for Personal Data Protection / CPDP / with address: Sofia, Bulgaria, 2 Tsvetan Lazarov Blvd., tel .: 029153518, email: kzld@cpdp.com
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Sharing your information with Third Parties
Citizens of Eternity respects your privacy and keeps your data secured.
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Citizens of Eternity may disclose your personal data to service providers, external companies and state and municipal authorities.
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I. Service providers, when we use service providers related to client management systems, technical maintenance and provision of internal IT systems and operational support to our activities.
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II. External companies providing services related to card payments. Citizens of Eternity uses external companies administering card payments when purchasing products and services provided by us.
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III. State and municipal authorities. Citizens of Eternity may be obliged to disclose personal data of its customers to state or municipal authorities.
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Citizens of Eternity does not transfer your personal data outside the European Union (“EU”) and the European Economic Area (“EEA”). Only in case one of our service providers uses servers located outside of the EU or the EЕA we may transfer your personal data outside of the said boundaries. However, in such cases Citizens of Eternity shall ensure that adequate measures for protecton of your personal data are in place and that the requirements of the GDPR are met.
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Updating information
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Please let us know if the personal information that we hold about you needs to be corrected or updated.
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